Hello, I'm

Olivia Pham

Aspiring Software Engineer

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About

About Me

I'm a final year Software Engineering student at UTS with a keen interest in front-end development, web design and cloud technologies. In our digital world I believe in the importance of smart and intuitive design, and a smooth user experience when developing software.

As a UTS Women in Engineering Cooperative Scholar, I have previously worked at CUSCAL, ASX, WooliesX and Nine Technology in intern and part-time roles. These experiences have given me the opportunity to explore full stack development, DevOps, Google Cloud Platform, testing, agile development, and product delivery. My experience in agile development teams have given me a keen understanding and appreciation for iterative scrum workflow, collaborative teamwork, and continuous improvement.

I am passionate about mentorship and supporting women in STEM pathways. I volunteer at my university UTS as a Gender Equity Ambassador to deliver Engineering and IT programs to primary and high school students. I also work as the Partnerships Lead at Real Skills Education, a non-profit organisation aimed at upskilling, exposing, and connecting tertiary students to STEM industries and opportunities.

Skills

My Skills

Technical Skills

Programming Languages

React

JavaScript

Java

C++

HTML

CSS

Productivity Tools and Version Control

Significant experience with Atlassian tools - Jira, Confluence, Bitbucket
Experienced in Git version control - committing code, branch management, pull requests, reviewing, merging, and deploying code

Transferable Skills

Communication and Teamwork

As an RSE Partnerships Lead I collaborate with students across 5 Sydney universities in Marketing, Careers and HR divisions to facilitate STEM workshops and upskilling opportunities for university students
Having had four different internship experiences in agile software teams, I prioritise consistent communication and collaboration in a team as a means to give and receive feedback, target issues and best achieve deliverables

Time Management and Organisation

I have balanced full-time study with part-time internships and volunteer work across my university education
My experience in agile scrum teams at ASX, CUSCAL, WooliesX, and Nine has led to me prioritising time consciousness, iterative delivery, and continuous improvement

Intercultural Skills

As a UTS Peer Networker, I welcome incoming students and endeavour to be conscious, sensitive, and accommodating of cultural backgrounds and ethnicities
As a UTS Global Exchange student and ambassador, my studies in Belgium allowed me to connect with students across the world and better understand their cultures, religions, and languages

Experience

Professional Experiences and Projects

Nine Technology

Intern Software Engineer | Feb 2022 - August 2022

While working at Nine Technology, I worked in the Productivity team which developed platforms and tools to support the work processes of the engineering teams at Nine. I was responsible for improving the service portal which was used by the engineering teams at Nine to track their designated projects and health (code quality) of their repositories. Streamlining this service enabled the engineering teams to easily check the health of their code repositories in order to make updates and improvements.

Developing team productivity and service health tools using Backstage.io, ReactJS and Typescript
Improving the UI and design of the service health portal to better represent information, e.g. creating a graphical component to display code health scores over time
Designing the a new component for the health portal and hosting meetings with stakeholders across engineering to gauge their opinions on design and desired features
Launching a new component which streamlined a team's owned projects, latest health scores and last updated times into a navigation table
Independently deploying software and reviewing code for fellow team members in an agile scrum team
Attended daily scrum meetings and hosted meetings on rotation, facilitating team discussion of updates or blockers

WooliesX

Associate Software Engineer | Nov 2021 - Feb 2022

As part of the Code Like a Girl internship program, I was connected with WooliesX. Within my team, I was responsible for creating front-end components for the BigW portal.

Used Adobe Experience Manager to develop front-end components for the BigW Team Store Portal
Applied HTML, SCSS and JavaScript frameworks
Gained experience with GitHub, creating pull requests and deploying software
By the conclusion of my internship, I shared my learnings in a presentation to my engineering chapter as well as the intern cohort at Code Like a Girl

Australian Securities Exchange (ASX)

Junior Digital Analyst | Jun 2020 - October 2021

Corporate Technology Intern | Nov 2019 - Feb 2020

At ASX I worked in the quality team performing testing, quality assurance and data validation on various services and products.

Performed testing on the ASX digital services platform, with reach of 2 million users a month
Gained proficiency with Jira and Confluence for reporting and tracking defects, creating issues and documentation
Reported CHESS Estatements platform defects through regression testing and data validation
Monitored GoCD pipelines and conduct Google Cloud Platform logging and monitoring

CUSCAL Limited

Software Engineering Intern | Aug 2020 - Feb 2021

At CUSCAL I worked with the Technology & Project Services team to develop a new portal to simplify the onboarding process for new recruits.

Applied JavaScript and Angular to develop the company onboarding portal
Gained experience with Git and Bitbucket, including creating branches, commits, pull requests and pushing code
Supported mobile development projects through testing

Education

Academic Experience and Projects

Bachelor of Software Engineering (Honours) Diploma in Professional Engineering Practice, Software Major

University of Technology Sydney | 2019 - 2023 (expected)

I am a recipient of the Women in Engineering and IT Cooperative Scholarship at UTS, which has granted me to opportunity to gain engineering experience with ASX, CUSCAL and Nine. During my time at UTS I have also:

Volunteered as a Women in Engineering and IT (WiEIT) Gender Equity Ambassador
Worked as an Engagement Manager and Consultant in the UTS Consulting Club
Participated in the Data4Good x Altis Datathon 2020, earning 3rd Place
Participated in the UTS Global Exchange Program, studying in Ghent, Belgium
Volunteered as a UTS Peer Networker, organising UTS Orientation events and welcoming new students to the university

IoTBay

For my course on Introduction to Software Development, I worked in a team of five to develop an online store selling Internet of Things (IoT) devices. Over 12 weeks I:

Took on the role of team leader, organising weekly meetings, figuring out project deliverables and assigning tasks
Conducted project planning, architecture, and design
Implemented and tested the developed software application using Java
Prepared a report and presentation to demonstrate our product and share significant findings

I earned a high distinction mark for the course. At its completion, I gained invaluable experience with managing a software team and all of the important stages of software development from requirements elicitation, planning, modelling, architecture, design, programming and testing. Check out the GitHub Repository for this project!

The Luxchair

I completed a course in Design and Innovation Fundamentals where I worked in an engineering team to develop a product to solve a key problem during the COVID-19 pandemic. Our problem area was based around working from home, so we developed a desk chair to support ergonomic health in office spaces. As well as achieving a high distinction grade for the course, my learnings and achievements included:

A new experience of working with a project team virtually and with a range of domestic, international, and overseas students
Writing a report on the product design features, primary uses and market potential of the product
Consideration of sustainability, manufacturing, and cost analysis for launching the product
Gaining experience with AutoCAD software to develop a 3D prototype of the Luxchair product

Global Exchange Program

Ghent University, Belgium | Sep 2022 - Feb 2023

I studied at Ghent University in Belgium for 5 amazing months. During this time, I learnt invaluable skills from living alone, making friends across the world, learning Dutch, and adapting to a new university and teaching style.

Societies and Qualifications:

Certificate - Dutch for Exchange Students
Erasmus Student Network

Higher School Certificate

St George Girls High School | 2013 - 2018

HSC Distinguished Achiever
ATAR 95.15
Duke of Edinburgh - Gold Award

Leadership

Partnerships Lead

Real Skills Education (RSE) | Mar 2022 - Present

As the Partnerships Lead at Real Skills Education, I manage a team of four partnerships coordinators. Within the organisation we are responsible for acquiring partners to support and sponsor our programs which aim to arm engineering students with skills for the workplace.

Coordinate RSE industry partnership opportunities for STEM educational programs with a reach of over 10,000 students across Sydney
Schedule and lead weekly team meetings which cover updates and progress
Conduct regular 1:1 pulse checks within the team to gauge individual goals and issues
Oversee team operations, including goal setting, project and task management, quality control and feedback
Work with fellow leadership to develop organisational strategy, calendar planning and high-level goal setting
Formulate and execute strategic approach to partner acquisition, building long term relationships, and feedback protocol for improved value for industry partners

Engagement Manager

UTS Consulting Club | Dec 2021 - August 2022

As an Engagement Manager within the UTS Consulting Club I managed a team of six consultants over our 12-week pro-bono consulting competition, where they achieved a podium finish.

Developed program interview materials and conducted group and individual case interviews for the program
Held my team accountable for deliverables, time management and client communications
Provided objective insight and feedback on team progress and acted as a liaison between the consulting team, UTS Consulting Club leadership and clients
Created and hosted a workshop on professional presentations and effective pitching

Service

Teamwork & Service

Gender Equity Ambassador

UTS Women in Engineering and IT | Jun 2020 – Present

As a Gender Equity Ambassador with Women in Engineering and IT (WiEIT), I volunteer within the UTS community as well as at high school and primary schools. My goal is to promote the importance of gender equity in STEM and to share my experiences in pursuing software engineering through tertiary and career pathways.

Facilitate high school and primary STEM outreach programs, teaching students about the engineering lifecycle and prototyping solutions
Led students through biomedical and civil engineering programs, involving developing medical devices and drone technology
Represent UTS Women in Engineering and IT and provide insight to students on engineering at university, scholarship opportunities and programs and the importance of gender equity and diversity in STEM

Partnerships Coordinator

Real Skills Education (RSE) | Aug 2021 - March 2022

Real Skills Education is a non-profit organisation spread across five Sydney universities which creates STEM workshops, programs, and opportunities for engineering students to provide them with industry-relevant skills. I worked as a Partnerships Coordinator and was responsible for networking with industry professionals and facilitating partnerships with organisations to support our programs.

Attend weekly meetings to communicate and resolve issues, discuss projects, and discuss team strategy
Network with companies to engage in our STEM programs, including workshops, hackathons, and networking evenings
Set up meetings with partner companies to brief them on our programs, plan workshops and conduct feedback sessions
Acquire partners to support RSE programs and work towards connecting university students with industry professionals and uplifting them with upskilling, networking, and development opportunities
Mentor and track progress of student teams within our 3-week flagship STEM Leaders Program
Develop RSE pitching materials including our prospectus, program summaries, sponsorship packages and slide decks

Consultant

UTS Consulting Club | Aug 2021 – Nov 2021

I participated in the UTS Consulting Club's pro-bono consulting competition which was a 12-week program involving upskilling workshops, networking opportunities and the chance to work with a start-up company to solve a business problem.

Collaborated in a team of consultants to deliver solutions and address a key business problem for a start-up company - G&G Lunacy Productions
Attended weekly team meetings and client meetings to collaborate ideas, receive and give feedback and develop solutions
Finessed skills in professional pitching, slide deck design, financial analysis, and risk assessment
Passed a case-style interview to qualify for the program